FAQs

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Q: What do you need to run the booth?

To ensure a smooth operation for our booth, we have a few requirements for the space. Firstly, the space should have a minimum size of 10 feet deep, 10 feet wide, and 8 feet high. It is important that the space is not located near an emergency exit to ensure there is enough room for a lineup for the booth. Additionally, we will need access to a power source within 20 feet of the booth. It is important to note that we require our own plug or generator, as sharing with other vendors can sometimes cause electrical issues.

We also provide a 6-foot long table for the props along with a black table cover. However, if you would like the table to match the rest of the decor, you may want to consider providing an extra linen. To help your guests maximize the photo booth experience, we recommend a small table to put their drinks on while posing for their photos.

Q: Can the booth be set up outdoors?

Of Course! We do require a relatively level surface (no dirt!) and we do request that a tent be provided to protect your quests and the equipment from extremes of wind, sunlight, and rain. The booth is extremely portable, but it’s not weather resistant.

Q: Do you travel?

Certainly! We are pleased to inform you that travel expenses are included in all packages for a distance within a 30 km radius from the outer city limits of Edmonton. If you have any other destinations in mind, feel free to contact us for more information. Do keep in mind that for events outside of town, hotel fees may be applicable.

Q: Are we limited to how many photos we can take?

No. All packages include unlimited photos. If requested, we can do double prints. Please inquire about additional prints.

Q: When do you set up and how long does it take?

Our attendant(s) will arrive 60 minutes before your scheduled start time. The booth setup is relatively discrete and typically takes 45 minutes to set up. If you don't want the events of the evening being disturbed, we do offer early setup for an additional fee.

Q: Will someone from fotobüth be able to help during the event?

Yes. There will be an attendant there to always manage the booth and to ensure everyone is having fun!

Q: Can we customize the booth & photo prints?

Absolutely! We will work with you to coordinate to your colour theme, branding, invitations, corporate image, etc. to suit your needs.

Q: What is "Idle time"?

Idle time is any time that the booth is set up, but not in operation. For example, you might want the booth to be temporarily closed during speeches and/or dinner. We charge $50 per hour during this time instead of our regular $150 hourly rate. Idle time is in addition to your selected package time.

Q: Is a deposit required?

Yes. A non-refundable 50% deposit is required to reserve the date. Final payment will be due 2 weeks before the event.

Q: What is your refund policy?

Deposits are transferable, but not refundable. If you need to change your event date your deposit will be transferred over provided a new date is scheduled within 1 calendar year of the original date. We do require changes to be made 30 days before the scheduled event. Any cancellation occurring less than 30 days prior to the event date will forfeit your deposit.

Q: Do I get digital copies of the pictures after the event?

Absolutely! We will send you a 30-day link so you and your guests can download your favorites in just a few clicks.

Q: Where Should I place the photo booth?

There are a few things to consider when determining the best area to put our photo booth. It is always best to keep the photo booth away from a DJ, so their coloured spotlights aren’t shining on the backdrop. The backdrop should also be against a solid wall and away from windows or direct sunlight unless there are blinds to block the light. To maximize the use of the photo booth, it is best to have it in an area that’s visible to your guests, but away from congested areas. There can sometimes be long lineups to use the photo booth, so make sure there is enough space to allow for this.